14/01/2016 Nicola Scott wrote:
From start to finish, the service Cherone and Alan provided us was second to none. They visited us one evening to discuss the job and then proceeded to transform our living room whilst we were on holiday. We had continuous updates and photographs from them so that we could see the progress. Although Alan was hopeful that the recess of the original fireplace might unveil something special we had no idea how beautiful it would look and have received so many compliments on it now that it is complete. Alan's craftsmanship and attention to detail and Cherone's fabulous communication meant that we knew we were in capable hands and they finished the mantelpiece once we had returned from our holiday. Installing the burner has been one of the best decisions we made during our house renovation and Alan has to be one of the top tradesmen that worked on site. We would highly recommend them to anyone seeking to add a woodburner as a feature to their home. Thanks again Nicola
We are delighted with the finish that Alan and Cherone delivered on every aspect of the job, they treated this job like it was their own home. The communication from day one was very thorough with Cherone calling to make sure we knew exactly what was happening when and at what cost. I would not hesitate to recommend their service and would go as far as to say you would be mad not to use them. We are now the proud owners of a beautiful stove and a very very warm living room.
Ian & Karen Johnston
To: Cherone Heron-Chambers
Hi Cherone and Alan. Loving the fire and fireplace. Only got it going last night cos lots of decorating being done. Will send u photos of before and after when I get my head sorted. Hope u chaps have a wonderful Christmas. If u happen to be in the neighbourhood please call in and see it for yourself. Will recommend you if I hear of anyone in the Market for fireplace etc. Gail x 🙂
Thanks we got the other photos too. We haven’t managed to decorate yet, it is on the “to do” list. We will get photos in the October hols and send them to you. The stove seems to be fine. We have it on as often as we can and Ross fires it up during the week. It has really brought a lot to the house, everyone gathers round it when it is on. We had a friend round the other night and I think he could have just fallen asleep on the couch for the night. Thanks again for all your hard work.
Dear Alan & Cherone
Just a short note to express our gratitude for the professional and friendly service you provided in tiling our new home.
Despite the occasional “hiccup” with the builders you maintained a focused approach to the job in hand and were able to ensure that the work was completed with the minimum of delay. For this we are eternally grateful!
I would have no hesitation in recommending you to friends and family and would gladly employ your services in the future.
Mr & Mrs G Davison Hapland Mill Dunlop.
Very impressed. Alan took his time worked well wasn’t fazed by some problems that arose, just calmly continued working through them. Very conscientious, would highly recommend him and will use him again in the future.
Mr & Mrs Strutt. Kilmacolm
Dear Alan & Cherone,
Merry Xmas – and Happy New Year to you both when it comes.
The stove has been the most wonderful thing ever – lots of toasting heat in the coldest of winters. Perfect timing!! Thank you for all your hard work in installing it so skilfully.
I have lots of photos which I will put on to cd and post
to you. The finished effect is brilliant. In the meantime, I’ll attach some
photos as samples.
Enjoy your holiday,
I’m picking a series of before and after photos that you’ll be welcome to use for
any purpose you want. I’ll either email them to you or pop them on a CD.
We’re absolutely delighted with the stove and the efforts you made to ensure that it was blazing away in time for Christmas. We couldn’t be happier with the attention you and Alan have given us. Alan’s workmanship, attitude and helpfulness were superb.